On the Lack of Incentive for Speed

So, I downloaded World of Warcraft on the free 10-day trial and found it to be a horrific experience. I quickly realized that Blizzard had no incentive whatsoever at this point to improve the experience. They have a huge population of players and it is far more profitable to instead improve their experience, not that of new players. Current World of Warcraft players can instead do the advertising and promoting for them. First off, after installing the basic World of Warcraft file, I was told that I needed a number of patches to be applied. Instead of downloading and installing a single patch, I needed to download over 25 patches. These were all of varying sizes and required user input at the beginning and end of every patch. This required me to sit at my computer waiting for downloads for the better part of an entire day. In addition, all of the patches ran through the Blizzard Downloader. The Blizzard Downloader uses torrents to run, further evidence that Blizzard only cares about the experience of current users. Torrent trackers require a large swarm of seeders and leechers to function well, and with the downloader automatically closing at the end of a download, there are few seeders on the network. In addition, for old patches, very few people will be available as leechers to help speed up the download. I found many of the patches requiring many hours to download. However, searching online found the patches available as direct downloads on another of sites and these downloads required a mere couple of minutes. Considering that this entire process required an entire day, possibly more for other people, of my 10 day trial, I was annoyed to find a large portion of my “free” time gone. For Blizzard, I imagine this is a further benefit as it will reduce players ability to complete anything during their trial period but still get enough of a taste to purchase the game for themselves. All in all, an incredibly frustrating experience.